Study of digital map applications by the Land Office - viilup-uuringud.ee

In September, an online survey of 515 respondents took place among the 16-74-year-old Estonian population. The wish was to find out which digital map applications and for what purposes the satisfaction with the map applications of the Land Office was also investigated. 

It turned out that the most well-known and most used digital card application is Google Maps (96% know and 94% use). Waze ranks second most known and used (63% know and 50% use) and third is the Land Board's map applications (44% know and 32% use).

Google Maps and Waze are mainly used to find the journey to the destination, and the two are also the most frequently and mainly map applications used from the mobile device. In the case of the Land Office map application, finding out the cadastral boundaries and viewing the appearance of the object seems the main reason. Typically, the Earth Board's map application is used once to several times a year and is predominantly used on a computer. 

The respondents who used the Land Office map app were asked about their satisfaction with the map app, where 1 meant not to be satisfied at all and 5 that they were very satisfied.  Overall satisfaction with the Land Office's map services is quite high - an estimate of 4 or 5 (i.e., satisfied) has been given by 69% or the vast majority of users (average rating of 4.0). 

In particular, the following aspects are satisfied (4 or 5 rated): data quality (76%), adequate selection of data layers (71%), user-friendliness of the map application (64%), loading speed (63%), ease of finding data (62%) and adequacy of additional functions (58%). The least was able to give estimates of card support and guidebooks (24% could not estimate).